General Terms of Use


These General Terms of Use (“Terms“) are offered to you by Microtube Technologies Pte Ltd and its affiliates (“MTPL“) and govern your use as a visitor to and/or and/ or other websites (including any social media sites, mobile webpages and application store pages) managed by MTPL that reference the Terms (the “MTPL Sites“). Please read these Terms carefully. By using, accessing and/or visiting the MTPL Sites, you accept and agree to these Terms. If you do not accept and agree to the Terms, you should immediately stop using, accessing, and/or visiting the MTPL Sites.

Please also carefully read MTPL’s Privacy Policy, located here. By agreeing to these Terms, you also agree to and accept our Privacy Policy.

In addition to the Terms and Privacy Policy, other and/or additional terms may apply in certain limited instances, such as when you contact us, make payment on our Microtube Technologies Online Store.


We reserve the right to make changes at any time to the MTPL Sites, these Terms, our policies, and/or terms applicable to a service, registration, sign up, opt-in, or download. We will notify you of any material changes to the Terms by posting the new Terms on the MTPL Sites. Please consult these Terms regularly for any changes. The date of the last revision appears at the top of the Terms. Your use of the MTPL Sites following any changes to the Terms will signify your acceptance of the revised terms.


MTPL provides customer support services (“Support Services”) in accordance with these Terms, the terms and conditions indicated in your warranty, and as may be supplemented on the Support Services site here. MTPL will use commercially reasonable efforts to provide the Support Services in a professional manner but cannot guarantee that every question or problem raised by you can or will be resolved.


You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this Site (collectively, ‘Content’) are owned by Microtube Technologies Pte Ltd or its licensors. You are expressly prohibited from using any Content without the express written consent of Microtube Technologies Pte Ltd or its licensors. Except as otherwise stated herein, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Microtube Technologies Pte Ltd, and/or the appropriate licensor. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes. 

If you have feedback on how we can better improve our services, you are welcome to leave us a message on the contact page. Any feedback you provide is deemed to be non-confidential and non-proprietary. MTPL shall be free to use such information on an unrestricted basis.


From time to time there may be information on and/or that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions, to change or update information and cancel/void your order/purchase at any time without prior notice (a partial refund will be issued for orders that have overcharged and order will be cancelled when undercharged).


Microtube Technologies Pte Ltd reserves its rights to change discount and promotions without prior notice.


You grant us a non-exclusive licence to use the materials or information that you submit on the website and/or provide to us, including but not limited to name, contact, mail address, shipping address, questions, comments, and suggestions (collectively, “Submissions”). You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, publish, remove, or edit your Submissions.

You consent to and authorise the use by us of any information provided by you (including Personal Data) for the purposes of sending informational and promotional e-mails to you. Your agreement to the provisions of this clause shall constitute your consent for the purpose of the provisions of any spam control laws (whether in Singapore or elsewhere). You may subsequently opt out of receiving promotional e-mails by clicking on the appropriate hyperlink in any promotional e-mail.

You acknowledge that you have read and agree to the Privacy Policy and consent to our collection, use and disclosure of your Personal Data for the purposes as set out in the Privacy Policy.


You agree that the laws of Singapore, without regard to principles of conflict of laws, shall govern both these Terms of Sale and any dispute that might arise between you and MTPL in relation to your use of the Microtube Technology Online Store and these Terms of Sales.

You also agree that any disputes shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. To the fullest extent permitted by applicable law, no arbitration under these Terms of Sale shall be joined to an arbitration involving any other party subject to these Terms of Sale, whether through class arbitration proceedings or otherwise.