Delete your account

Last updated 1 September 2026

Deleting from inside the app

1. Open ARIS Go.
2. Go to Settings.
3. Scroll to Delete account and tap it.
4. Confirm. Your account is deleted straight away, on the device and on our servers.

If you have already uninstalled the app

Email hello@microtube.tech with the subject ARIS Go account deletion, from the email address on the account — or, if you signed up with a phone number, tell us that number. We will confirm the request, delete the account, and reply to say it is done. We aim to complete deletions within 7 days and will always do so within 30.

We may ask you to confirm the request from the address or number on the account. That is the only way we can be sure we are deleting the right person’s data.

What gets deleted

Everything attached to the account, permanently:

• The account itself, and the phone number or email address it was created with
• Your profile — name, gender, date of birth, height, weight, body-fat and muscle-mass figures, goal, experience level and preferences
• Every body measurement you have recorded, and its history
• Every workout and every set inside it, including personal records
• Any link to a coach, and their assignments to you
• Your signed-in sessions, and the sign-in records held against your phone number or email

Anything the app kept only on your phone — your injury information and the raw sensor traces from the band — was never on our servers in the first place, and goes when the app is deleted or the account is removed from the device.

What we keep, and why

Nothing about you personally. We keep no shadow copy and no anonymised profile of you. If the law requires us to retain a specific record — for example, a message you sent us about a legal matter — we will tell you at the time and say why.