Delete your ARIS PRO account

Last updated 25 September 2026

This page is for ARIS PRO, the strength-training app by Microtube Technologies. Using ARIS Go instead? Its page is here.

Deleting from inside the app

1. Open ARIS PRO and go to the Profile tab.
2. Tap the gear at the top right to open Settings.
3. Under Account, tap Delete account.
4. Confirm. Your account is deleted from our servers straight away, and everything the app stored on your phone is erased with it.

You need a connection for this. If the app cannot reach our servers it tells you so and deletes nothing, so you are never left with an account you can no longer see.

If you have already uninstalled the app

Email info@microtube.tech with the subject ARIS PRO account deletion, from the email address you sign in with. We will confirm the request, delete the account, and reply to say it is done. We aim to complete deletions within 7 days and will always do so within 30.

We may ask you to confirm the request from that address. That is the only way we can be sure we are deleting the right person’s data.

One account for ARIS PRO and ARIS Go

ARIS PRO and ARIS Go sign in to the same Microtube account. Deleting it from either app, or by email, deletes it for both: your ARIS Go workouts, plans and coach links go too. If you only want to stop using ARIS PRO, uninstalling it removes the data on your phone and leaves the account in place.

What gets deleted

Everything attached to the account, permanently:

• The account itself, and the email address it was created with
• Your profile — name, gender, date of birth, height, weight, training goal, and your unit and language preferences
• Every training session, and every set and rep inside it: load, reps, RPE, bar velocity, power, work, estimated 1RM and scores
• Anything ARIS Go stored on the same account — its workouts, plans, body measurements and coach links
• Your signed-in sessions, and the one-time sign-in codes sent to your email address

Some of what ARIS PRO holds never reaches our servers at all: the raw signal from the band, and the body measurements you log in the app — body fat, muscle mass, tape measurements and their history. They are kept on your phone only, and they are erased along with everything else when you delete the account in the app, or when you uninstall ARIS PRO.

Never signed in? Then nothing was ever sent to us, and uninstalling the app deletes all of it.

What we keep, and for how long

Nothing from the account. Deletion removes it from our live database at once and leaves no shadow copy of your training data and no anonymised profile of you. We do not currently keep backup copies of the app database, so there is no backup that still holds your data after deletion.

Two things sit outside the account and are not removed by deleting it, because they were never part of it:

• Messages and sign-ups you sent us directly — through a contact form on one of our websites, or an email to us, including the deletion request itself. These are stored against the address you sent them from, not against your account.
• Records we are required by law to keep — for example correspondence about a legal matter. If this applies to you we will tell you at the time and say why.

If you want the first of these gone too, say so in your deletion email and we will remove it at the same time.